Privacy Policy
Last updated: January 15, 2026
1. Introduction
SellAIBots ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our white-label AI chatbot platform and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, phone number
- Payment Information: Billing address, payment card details (processed by Stripe)
- Configuration Data: Chatbot settings, branding preferences, custom domain information
- Training Data: Content you upload to train or configure your chatbots
- Communications: Support requests, feedback, and correspondence
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: IP address, browser type, operating system
- Chatbot Analytics: Conversation volumes, response times, user interactions
- Cookies: Session cookies, preference cookies, analytics cookies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Process payments and manage your subscription
- Send transactional emails (receipts, alerts, updates)
- Provide customer support
- Analyze usage patterns to improve the platform
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Stripe (payments), Cloudflare (hosting), analytics providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale
5. Data Retention
We retain your data as long as your account is active or as needed to provide Services. After account termination, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 3 years.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at support@sellaibots.ai.
7. Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (TLS) and at rest
- Regular security assessments
- Access controls and authentication
- Secure data centers (Cloudflare)
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Cookies
We use cookies and similar technologies for:
- Essential Cookies: Required for platform functionality
- Analytics Cookies: To understand usage patterns
- Preference Cookies: To remember your settings
You can control cookies through your browser settings.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly.
11. International Data Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our website. Your continued use of our Services constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or concerns: